Effective Date: July 25, 2026
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return in accordance with the policy below. Please read this policy carefully before initiating a return.
1. Return Eligibility
We accept returns on eligible items within 30 calendar days of the delivery date.
To qualify for a return, items must:
- Be unworn, unused, and unwashed
- Be in their original condition
- Include all original tags and packaging
- Show no signs of damage, alteration, stains, odors, or excessive wear
- Be accompanied by proof of purchase or order confirmation
Returns that do not meet these requirements may not be accepted.
2. Non-Returnable Items
For hygiene and quality assurance reasons, the following items are generally not eligible for return unless they arrive damaged or defective:
- Final sale or clearance items
- Gift cards
- Personalized or customized products
- Items marked as non-returnable at the time of purchase
3. Return Request
Before sending any item back, customers must submit a return request.
Once the return request has been reviewed and approved, return instructions will be provided.
Unauthorized returns may experience delays in processing or may not be accepted.
4. Return Shipping
Unless the return is due to our error, defective merchandise, or an incorrect item shipped, customers are responsible for the cost of return shipping.
We recommend using a trackable shipping service, as we are not responsible for packages lost during return transit.
5. Inspection Process
All returned items are inspected after arrival.
If the returned item meets the return requirements, the refund or replacement process will begin.
If the item does not meet the return conditions, it may be returned to the customer without a refund.
6. Refunds
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days after approval for the refund to appear, depending on your financial institution.
Original shipping charges are generally non-refundable unless the return results from our error.
7. Exchanges
If you receive the wrong size, color, or a defective product, we will work with you to provide an exchange whenever possible, subject to inventory availability.
If the requested replacement item is unavailable, a refund may be offered instead.
8. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please submit a request as soon as reasonably possible after delivery.
After verification, we may offer:
- A replacement item
- A refund
- Another appropriate resolution based on the circumstances
9. Late or Missing Refunds
If you have not received your refund after the expected processing period, please first check with your payment provider or financial institution, as processing times may vary.
10. Refused or Undeliverable Orders
Orders returned because of:
- Incorrect shipping information
- Refused delivery
- Failure to collect the package
may be subject to additional shipping charges before reshipment.
11. Abuse of Return Policy
We reserve the right to refuse returns or limit refund privileges in cases involving suspected abuse, excessive returns, fraud, or violations of this policy.
12. Policy Updates
We reserve the right to modify this Return & Refund Policy at any time.
Changes become effective immediately upon publication on this page.
Last Updated: July 25, 2026